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SMART LOGGER II
Universal call recording and monitoring system |
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Smart Logger II records voice conversations from analog and digital telephone lines, IP-telephony and other sources and gives instant and comfortable access to recorded data. The operator interface is designed to be very simple and to cut extra additional staff training expense. |
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Application |
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Call-centers of financial institutions (securities traders, banking, and insurance): recording of important verbal communications for financial safety purposes.
Call-centers of any organizations: recording conversations for safety reasons (e.g. against terrorist calls), tracking customer issues and for staff performance control.
Dispatcher sites of organizations with a dependency on verbal communications (power, telephone, oil, water, gas suppliers): recording of messages of internal and external communication for subsequent control and possible investigations.
Police and other Law Enforcement Agencies: lawful interception and monitoring of conversations with mobile or fixed monitoring centers.
Emergency services (fire, ambulance, rescue): recording of incoming voice messages for the effective follow up of accidents. |
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Highlights |
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- High-quality recording
- Simultaneous recording and playback
- Real-time audio channel monitoring
- FaxReader module decodes audio recordings of facsimile transmissions made by Smart Logger into pictures
- Sound Stretcher module allows playback of speech with variable speed without distorting voice pitch, so that speech still sounds natural
- Embedded transcription module can be used to transcribe recorded conversations into text
- Noise filtering module reduces the noise in recorded conversations making the speech clearer and more intelligible
- Watch-dog timer on input-output boards
- Multi-channel recordings. Connection up to 8 channels into one file
- Simplicity of adjustment, can be easily integrated to any enterprise informational system
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Signal sources |
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- ISDN PRI E1
- Analog and digital phone lines
- IP telephony
- Microphones
- Line outputs
- Radio sets
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Technical characteristics |
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- 300 channels in one recording station
- Audio format: *.wav uncompressed or 16x compression
- MS SQL Express (Database size up to 5 million recordings)
- MS SQL Standard(Database size up to 100 million recordings)
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Additional software modules |
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- FileServer – a back-up database module
- Transcriber – a transcription module based on MS Word
- FaxReader – a fax decoding module
- DBStatAnalyser – a module for data statistical analysis
- SMDRanalyser – a module for call message recording via PBX interface
- MonitoringBoard – a module providing a system status indication on LCD panel
- EventLogMonitor –SMS and e-mail status messages
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Interface cards and I/O devices |
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For analog audio signal
STC-H205, STC-H205/4 - 8- and 4- channel I/O PCI-cards |
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Technical characteristics: |
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- Input impedance - 3 MOhm
- Rated voltage of input signal - 1,3 V
- Signal-to-noise ratio - > 80 dB
- ADC resolution — 16 bit
- Active caller ID
- Rated voltage of input signal - 1 V
- Signal-to-noise ratio - > 80 dB
- ADC resolution — 16 bit
- Active caller ID
- Phantom power — 5 V / 12 V
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For digital audio signal |
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STC-H199 — 6-channel I/O PCI-card
STC-H207 — expansion card allows recording up to 12 digital channels
STC-H199.01 — I/O PCI-card for of E1 - trunk recording |
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Technical characteristics |
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- Supports proprietary protocols:
Alcatel-Lucent, Avaya (Lucent, AT&T), Bosch, Ericsson, Harris LG, NEC, Nortel, Panasonic, Samsung, Siemens, Tadiran Telecom, Telrad Connegy, etc.
- Software tools for new protocols support
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Programmable analog switching array STC-H300 |
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Electromechanical relay component
STC-H300 is a switching unit for 2 wire lines (analog, ISDN, etc). With STC-H300 it’s possible to connect multiple outputs to just the few inputs of Smart Logger. Input selection is configured through the software, so it’s easy to change a recorded line.
Example: you can connect 128 inputs and simultaneously monitor and record any 8 of them. Built-in RS-232 control unit allows software programming as via COM-port, so and via Ethernet. STC-H300 is ideal add-on for Smart Logger when selective recording is required
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Ethernet-interface input device |
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Network device designed for connecting to remote signal source. The device provides information transfer to SmartLogger II system using TCP/IP. |
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Model Range |
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STC-H345 — 2-channel device for connecting to digital lines
STC-H354 — 8-channel device for connecting to digital lines
STC-H356 — 8-channel device for connecting to analog signal source
STC-H357 — device for connecting to E1 |
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Features |
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- Metal case
- Size: 180х110х45 mm
- Outside devices phantom power: 12 V
- 5V external adapter power
- PoE (Power over Ethernet) - IEEE Std.802.3af - optional
- Access restriction policy
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VoIP recording software module |
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New generation VoIP interception and recording software.
Along with recording analog and digital telephone lines, microphones and radio channels, STC offers VoIP recording technology. This turns Smart Logger II platform into truly convergent solution capable of recording each and every speech interaction necessary for your business purposes.
Smart Logger II recording station captures and decodes VoIP traffic in a local area network via common Ethernet 10/100/1000 card. VoIP conversations are recorded in a database. All the relevant information: telephone and SIP-numbers, IP-addresses, date, time and duration is also stored in the database. |
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LAN connection requirements: |
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- LAN: IP V.4, IEEE 802.3
- Mirroring/Span port Ethernet 100 Mb/1 Gb
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Supported protocols and speech codecs: |
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- IP-telephony proprietary protocols: Alcatel, Avaya, Cisco, Ericsson, Nortel, Siemens
- Н.323, SIP
- G.711, G.729a
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Highlights: |
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- Working in networks with static and dynamic IP-addresses
- Scalability and convergence - there is possibility to record conversations from IP-phones and ordinary
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